Refund policy
Return policy You have 14 days to return an order after you receive it. If you change your mind, or if the product you received does not meet your expectations, you must contact us before returning the product. If nothing else has been agreed with us, you are responsible for the return cost. If you have any questions, you can contact us.
Returns is sent to our central warehouse on below adress:
Returns are sent to our central warehouse on the below adress:
Colting Wetsuits c/o AI Logistik
Mejerivägen 1
523 60 GÄLLSTAD
SWEDEN
You can find our full returns policy in our Terms of Service.
Instructions for returning goods
- If you want to return an item, email us or send us a message with your name, address, emailaddress, order number and which items the return applies to. Send the goods to be returned within 14 days of contacting us.
- You are responsible for any damage caused to the goods during shipping. Therefore, we strongly recommend that you send the products well packed, in good condition and in their original packaging.
- Please send us a tracking number for the return if you can. If a returned item is shipped internationally, mark the package with "RETURNED GOODS" to avoid customs charges.
- We are not responsible for any customs charges on the shipment. Unless otherwise agreed, the refund will be made through the same payment method with which you first made the purchase.
- If the product or packaging is used or damaged, we reserve the right to deduct the reduction invalue from the refund amount.